Frequently Asked Questions
♦ I would like specific information about an item (ex. measurements, detailed pictures/video of a piece, etc.) -- how should I reach out?
Please email [email protected] with the Article Number of the item and any specific information you are looking for. Please allow up to 72 hours for a team member to gather the information and respond.
♦ What is the best way to care for my jewelry?
CARE INSTRUCTIONS
-Wearing your jewelry often is important, as the oils from your skin are beneficial to the health and life of your piece.
-Never wear your jewelry while doing household chores.
-Always remove your jewelry before swimming or sunbathing. Direct sunlight can tarnish your silver.
-Sulfur can cause silver to corrode and tarnish, so avoid the following: household chemicals, rubber/latex, chlorinated water, wool, and sweat. Also avoid food items including: mayonnaise, mustard, eggs, onions.
-Keep jewelry away from lotions, creams, cosmetics, perfumes, hair spray and other beauty products.
STORAGE
-Store your jewelry in sealable plastic bags in a cool, dark, dry space. Air and moisture will tarnish your silver!
-Squeeze out as much air as possible before closing the seal.
-Keep silica gel packs or activated charcoal in your storage area to help control the moisture.
-Keep each piece in an individual bag to prevent scratching.
POLISHING
-If the tarnishing is not severe, simply polish them using a special silver cloth, lint-free flannel, microfiber, or other non-abrasive cloth.
-Some pieces are in oxidized by the artist, meaning they are intentionally darkened. Excessive polishing can damage these details, so when polishing ensure you use long back-and-forth motions instead of rubbing in circles.
-Frequently change the section of cloth being used to avoid placing tarnish back on your jewelry.
-Use a q-tip to clean small areas.
Dos Borrachos Amigos Imports, LLC
1119 Main Street
Blanco, Texas 78606
(361)474-1401
[email protected]
